Operations Performance Analyst (f/m/d)

Zenjob (www.zenjob.de) is a Berlin-based, tech-driven temporary staffing agency that provides student workers to companies. Students use the Zenjob app to book short-term jobs on an hourly basis or for several months. By way of temporary employment contracts, more than 12,000 students are dispatched each month in industries such as logistics, events, retail, and catering. Among the company's more than 1,000 customers are Uniqlo, Flixbus, Terra Naturkost, and Mercure Hotels.  Zenjob was founded in 2015 and currently employs over 250 people. The service is already available in more than 30 German cities.

Your Responsibilities

  • Drive analysis of our marketplace performance in order to effectively steer planning for our B2C operations and highlight improvement opportunities
  • Establish and maintain a overall reporting on the commercial side on both B2C/B2B side of business to catalyze data driven decision making
  • Closely track and review operational performance and optimize, define and document new processes in close collaboration with other team
  • Collaborate with all departments and continuously look for key performance levers and new growth opportunities across geographies
  • Support senior management in ad-hoc reports, business modelling and other critical topics

Your Profile

  • Undergraduate and/or graduate degree in Business, Information Management, Engineering, Logistics, Economics, or another relevant field
  • 2+ years of experience in fast paced environment (ideally e-commerce or logistics or supply chain planning)
  • Extremely thorough and data driven (good understanding of SQL, Excel and data visualization tools; R/Python major plus) with a solid business understanding
  • Hands-on attitude, capable of dealing with constant change and being able to get things done in a timely and effective manner
  • Solid project management and coordination skills  with the ability to take initiatives and drive execution
  • Must share our company values “honest”, “hungry”, “helpful” and “humple” in an authentic way
  • Excellent English communication skills, both written and spoken. Knowledge of German language is a plus

Your benefits at Zenjob:

  • 28 paid vacation days 
  • A supportive, open, and fun team that will have your back from day 1
  • Ongoing focus on your personal development (annual development budget, mentoring opportunities, continuous career conversations)
  • The chance to take on additional projects in Employer Branding, interview training, cultural development
  • Regular team events and monthly breakfasts
  • Flexible working environment
  • A modern office in the center of Berlin 
  • Discounts for the gym 

If this sounds good, then we'd love to find out more about you! Apply and send in your application.

Note: Due to delays with work visa processing and travel restrictions, in these COVID times, we will only be able to entertain candidates within the EU or ones with a valid work permit for Germany. 


Or, know someone who would be a perfect fit? Let them know!


Stromstraße 15
10551 Berlin Directions service@zenjob.de 030 22957495 View page

Perks and benefits

  • Flexible working hours

    As a family-friendly company we know that juggling your personal and work life can get complicated. We want to support you as much as we can to reduce this stress by offering flexible work and hours. We understand that childcare issues come up, therefore you can bring your children along when needed.

  • Vacation days

    We offer 28 paid vacation days.

  • Keeping active

    We believe moving is important. We encourage you to take a walk rather than rely on Slack and emails and get active with table tennis. For something to really get the blood pumping, we offer a discounted Gym membership for FitX for all our Zennies that are located in Germany.

  • Learning opportunities

    We're hungry to learn. As well as our internal Zenjob university platform and Leadership & Learning sessions, which enables us to exchange skills and expertise with one and other, we also encourage ongoing development opportunities such as our internal mentoring programme and external training.

    Additionally, we offer the opportunity to improve your language skills with German and English classes.

  • Dog friendly office

    Our Zennies have a soft spot for dogs; so much in fact, there is even a slack channel dedicated to Dogs of Zenjob.

  • Onboarding

    We believe that a proper onboarding is key to a great and productive start into your new role. In your first few days at Zenjob, you'll get to know your fellow new joiners, meet your team for lunch and discover insights from every department. You will also find out about our culture, our history and what we have planned for the future!

  • Keeping fueled

    It's not only important what you do with your body, but what you put into it. Twice a week fresh fruit is delivered to the offices and every Friday we also have our yummy company lunch. To go alongside it, our fridges are always stocked with delicious fizzy drinks.

At Zenjob, we want everyone to feel valued and comfortable to bring their true self to work every day. The collective team spirit is an important part of who we are, in fact, it’s one of the main things that people say they love about working at Zenjob. We see ourselves as being supportive, dependable, imaginative and ambitious. We enjoy working on interesting and challenging projects with autonomy, knowing that our work has a direct impact on our fast-growing and innovative startup.


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