Sr. Program Manager - Sales Operations

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About Us 

Zenjob is a Berlin based fast growing digital staffing company backed by strong international investors including Acton Capital, Atlantic Labs, AXA Venture Partners, Forestay Capital, and Redalpine Venture Partners. Our technological staffing solution is being used by thousands of students and hundreds of well-known brands in sectors such as e-commerce, logistics, fashion retail, food retail, and services. Having closed a $30m Series C financing round in 2020, the company is continuing a rapid roll-out of its services and further expanding internationally. 

In this context, Zenjob is looking for an experienced, energetic, and hands-on Sr. Program Manager, Sales Operations. We are looking for someone with a ‘can-do’ mindset to join us to maximize our B2B funnel success by designing, implementing, and improving scalable Sales Processes and Systems for our growing Sales and Account Management Organization in Germany and Europe. This position reports to the Director, Sales & Customer Operations and is based in our HQ in Berlin. 

Your Responsibilities 

  • Design and operate the customer journey and related business processes, from start to finish 
  • Drive scalability and efficiency through effective sales process architecture, by unifying process, people, and tools (CRM)  
  • Proactively engage and collaborate with our Sales Development, Field Sales and Account Management team members and leaders 
  • Design, implement and track KPIs for sales development, inside sales, field sales and account management  
  • Drive role specific productivity gains via process simplification, tool adoption and enablement efforts leveraging our learning management system 
  • Create segment differentiated approaches for our account base to maximize engagement & coverage with our prospects and customers  
  • Help turn data into insightful stories to support decision making 
  • Help optimize our tool stack with a strong perspective on productivity improvements

 Your Profile 

  • At least 5+ years of experience in similar roles in high growth sales teams  
  • Passion for B2B funnel success, pipeline and revenue growth, and the moments (= conversion rates) that matter 
  • Highly analytical, solid problem solver, with a bias for action 
  • Outstanding communication skills, both written and verbal, with fluency in English and German 
  • Data-driven approach plus a strong ability to use data to influence strategy across the business 
  • Ability to connect the dots and drive holistic solutions that help us scale 
  • Ideally international experience in multi-cultural environments  
  • Salesforce experience is a must, Salesforce certifications are a plus  
  • Experience with Sales Engagement Platforms (Outreach, et al) is a plus  

 What we offer: 

  • 28 paid vacation days  
  • A supportive, open, and fun team that will have your back from day one 
  • A diverse environment of passionate people who are proud to live our four values #humble, #helpful, #hungry and #honest 
  • A modern office in the center of Berlin 
  • Challenging and inspiring work environment with a lot of opportunity to grow, and to initiate your own projects 
  • A training budget, mentoring programs as well as internal training and workshops 
  • A flexible working environment, including the ability to work remotely 
  • Discounts for the gym 

We would love to hear from you. We are looking forward to your application!

Or, know someone who would be a perfect fit? Let them know!


Stromstraße 15
10551 Berlin Directions 030 22957495 View page

Perks and benefits

  • Flexible working hours

    As a family-friendly company we know that juggling your personal and work life can get complicated. We want to support you as much as we can to reduce this stress by offering flexible work and hours. We understand that childcare issues come up, therefore you can bring your children along when needed.

  • Vacation days

    We offer 28 paid vacation days.

  • Keeping active

    We believe moving is important. We encourage you to take a walk rather than rely on Slack and emails and get active with table tennis. For something to really get the blood pumping, we offer a discounted Gym membership for FitX for all our Zennies that are located in Germany.

  • Learning opportunities

    We're hungry to learn. As well as our internal Zenjob university platform and Leadership & Learning sessions, which enables us to exchange skills and expertise with one and other, we also encourage ongoing development opportunities such as our internal mentoring programme and external training.

    Additionally, we offer the opportunity to improve your language skills with German and English classes.

  • Dog friendly office

    Our Zennies have a soft spot for dogs; so much in fact, there is even a slack channel dedicated to Dogs of Zenjob.

  • Onboarding

    We believe that a proper onboarding is key to a great and productive start into your new role. In your first few days at Zenjob, you'll get to know your fellow new joiners, meet your team for lunch and discover insights from every department. You will also find out about our culture, our history and what we have planned for the future!

  • Keeping fueled

    It's not only important what you do with your body, but what you put into it. Twice a week fresh fruit is delivered to the offices and every Friday we also have our yummy company lunch. To go alongside it, our fridges are always stocked with delicious fizzy drinks.

At Zenjob, we want everyone to feel valued and comfortable to bring their true self to work every day. The collective team spirit is an important part of who we are, in fact, it’s one of the main things that people say they love about working at Zenjob. We see ourselves as being supportive, dependable, imaginative and ambitious. We enjoy working on interesting and challenging projects with autonomy, knowing that our work has a direct impact on our fast-growing and innovative startup.


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